technology UDOT Launches New Technology on Snow Plows By Katie Peikes • Dec 23, 2015 The Utah Department of Transportation hopes to keep the public informed about snow removal through new GPS technology embedded in its smartphone app and online. Listen Listening... / 1:16 Listen to the full story here. Humanized Customer Service Tool Launched By Katie Peikes • Dec 18, 2015 uscis.gov U.S. Citizenship and Immigration Services launched a new customer service tool, and her name is Emma. Listen Listening... / 1:51 Hear how Emma works.