The Utah Department of Transportation publicly launched their new Click ‘n Fix app this week, giving the public an opportunity to report maintenance issues on state-controlled roadways from their smart devices.
According to UDOT Communications Systems Administrator Becky Parker, the new app allows residents to report problems such as potholes to be repaired or problematic traffic lights.
“We have over 6,000 miles of road and we only have 630 employees taking care of all those miles," Parker said. "So, we’re asking the public to help be our eyes and ears and help us report when there are maintenance needs and service requests; the app allows them to submit that information to us."
The department took a year to test out the app before launching, which Parker said gave the UDOT team time to get the response system running smoothly.
“When [the reports] are submitted to us, we then get them out to our maintenance crews so that they can go out and take care of it, and every report we receive is looked at and addressed," Parker said.
Though the app helps address minor problems, Parker told the public they should still contact law enforcement officials for emergency situations and road hazards. UDOT also advised the public to wait until they have completed their trip to use the app.